Welcome to MyJewelHouse.com. These Terms and Conditions Terms , Agreement govern your use of our website and the services offered by MyJewelHouse . com By accessing or using our website, you agree to comply with these Terms. If you do not agree, please do not use our site.
1. General Information
MyJewelHouse is an online jewellery store offering a wide range of jewellery products including bracelets, earrings, rings, necklaces, chains, and other accessories. These Terms apply to all visitors, users, and customers of MyJewelHouse.com. We may update or modify these Terms at any time without prior notice. Your continued use of the website signifies your acceptance of the updated Terms.
2. Eligibility
By using this website, you represent that:
You are at least 18 years of age or are accessing the site under the supervision of a parent or legal guardian.
You are legally capable of entering into binding contracts.
You agree to use this website only for lawful purposes and in accordance with these Terms.
3. Products and Descriptions
We strive to ensure that all products displayed on our website are accurately described and priced. However, we do not guarantee that all product descriptions, images, prices, or availability details are error-free.
All jewellery items are handmade or manufactured with precision, but slight variations in color, design, or craftsmanship may occur.
Product images may differ slightly due to lighting, photography, or screen resolution.
MyJewelHouse reserves the right to modify or discontinue any product without prior notice.
4. Pricing and Payment
All prices listed on MyJewelHouse.com are displayed in Indian Rupees (INR) and may also be shown in USD for international users, depending on the selected currency option. Prices are subject to change without prior notice. Payments can be made via credit card, debit card, UPI, net banking, PayPal, or other secure gateways integrated into our site. You agree to provide accurate and complete payment details when placing an order. MyJewelHouse reserves the right to cancel any order if payment is not received or verified.
5. Orders and Acceptance
Placing an order on our website constitutes an offer to purchase a product. All orders are subject to acceptance by us. You will receive an email confirming your order details once your order has been successfully placed. We may refuse or cancel orders at our discretion, particularly in cases of pricing errors, stock unavailability, or suspicious transactions. In the event of cancellation, any payments already made will be refunded to your original payment method
6. Shipping and Delivery
We aim to dispatch orders promptly and deliver them within the estimated time frame. However, delivery times are approximate and may vary due to unforeseen circumstances.
Domestic orders (within India) are usually delivered within 5–10 business days.
International orders may take longer, depending on the destination and customs clearance.
Shipping charges and applicable duties are displayed during checkout.
MyJewelHouse is not responsible for delays caused by courier services, customs processes, or incorrect delivery information provided by the customer.
7. Returns and Refunds
We take pride in the quality of our products. If you are not satisfied with your purchase, please review our Refund & Return Policy available on the website.
Only unused and undamaged products in original packaging may be eligible for return.
Customized or personalized jewellery items are not eligible for return unless defective.
Refunds, where applicable, will be processed through the original payment method within 7–10 business days after product inspection.
8. Intellectual Property
All content on MyJewelHouse.com — including text, images, graphics, logos, videos, and product designs — is the intellectual property of MyJewelHouse and is protected under applicable copyright and trademark laws.
You may not copy, reproduce, distribute, or exploit any part of this website without our prior written permission.
Unauthorized use of our trademarks, brand name, or content is strictly prohibited.
9. User Accounts
To make purchases, you may be required to create an account on our website.
You are responsible for maintaining the confidentiality of your account credentials.
You agree to provide accurate and updated information during registration.
MyJewelHouse is not liable for any unauthorized access to your account caused by your negligence.
10. Disclaimer of Warranties
All jewellery items are sold “as is” without any express or implied warranties. We do not guarantee that the website will be free of errors, interruptions, or viruses. While we take every precaution to ensure quality, we do not warrant that our jewellery will meet your expectations in all cases
11. Limitation of Liability
To the maximum extent permitted by law:
MyJewelHouse and its affiliates shall not be liable for any indirect, incidental, or consequential damages arising from your use of the website or products.
Our total liability for any claim shall not exceed the amount paid by you for the product in question.
12. Limitation of Liability
You agree to indemnify and hold harmless MyJewelHouse, its employees, and affiliates from any claims, damages, or expenses arising out of your use of the website, violation of these Terms, or infringement of third-party rights.
13. Contact Information
For any questions or concerns regarding these Terms, please contact us:
MyJewelHouse
Email: support@myjewelhouse.com